Delete your account.
Whenever you choose.
Account deletion · Updated 23 October 2026
In the app
- Tap the account icon at the top of any tab.
- Tap Delete account.
- Tap Delete my account.
Your account closes straight away and we email you to confirm. Nobody can use it while it is closed.
Fourteen days to change your mind
Sign in during the next 14 days and tap Reopen my account. Everything comes back as you left it.
After 14 days we erase your account automatically and email you when it is done. That removes your sign-in, your account details and every portfolio only you look after: its properties, tenancies, people, rent, repairs, documents and photos. If something needs a closer look, a person finishes the job by hand.
Properties you share
If someone else looks after a portfolio with you, its records stay with them. Your name and contact details are removed from what remains.
Before you start
Save anything you need to keep, such as tax records. Open a document and tap Share or save to keep your own copy. We cannot recover records after erasure.
Delete by email
Can't open the app? Email hello@sprout-let.co.uk from your account email, or include that address, and ask us to delete your account. We acknowledge within five working days and finish within one month. Never send your password or a sign-in code.
Backups
Encrypted backups expire after about 90 days. If we ever restore one, a separate safeguard erases your account again.
Want something else removed, such as details a landlord recorded about you? Read data deletion requests and the app privacy notice.