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Sproutlet app support · Updated 23 October 2026

Email us

Write to hello@sprout-let.co.uk and the person who builds Sproutlet will reply. In the app, tap the account icon at the top of any tab, then Contact support.

Tell us which phone you use and what you were trying to do. A screenshot helps. Never send your password or a sign-in code.

Signing in

Sign in with your email and password, or with Google, Apple or Facebook. Use the same option each time so you land in the same account. Forgotten your password? Tap Forgot password? on the sign-in screen and we email you a reset link.

Rent

Open the Rent tab to see this month for each tenancy. Mark rent paid, part paid or late, and Sproutlet keeps what is still owed.

Certificates and checks

The Compliance tab lists the checks for each home in England, with their dates. Snap a certificate or forward the engineer's email to your own Sproutlet address, and Sproutlet reads the dates for you to confirm. Due-date emails are on for every check; switch them off in the Account sheet.

Repairs and quotes

Add a repair in the Maintenance tab, or tell Sprout about it. Keep who is doing it and when in one place, or ask local firms for quotes from inside the repair.

Your account and privacy

Delete your account in the app at any time. Read how deleting your account works, the app privacy notice and the terms of use.